How can we help you?
Find answers to your questions below.
Browse by Category
Explore our help topics organized by service area. Click any category to view all related questions and answers.
Getting Started
New to our services? Learn how to create an account, submit orders, and get started with professional pattern making.
Pattern Making & Development
Learn about our professional pattern making services including first patterns, production patterns, and design development.
Pattern Digitizing
Convert your physical patterns to digital CAD files with our professional digitizing service.
Pattern Grading & Sizing
Professional size grading services to scale your patterns across a full size range.
Marker Making & Fabric Efficiency
Optimize fabric usage with professional marker making services for production efficiency.
CAD File Conversion
Convert between different CAD pattern formats including DXF, AAMA, ASTM, and proprietary formats.
File Formats & CAD Compatibility
Understand supported file formats and CAD software compatibility for pattern files.
Pricing & Service Packages
Understand our pricing structure, service packages, and volume discount options.
Turnaround Times & Rush Scheduling
Learn about standard processing times and rush service options for your projects.
Revisions, Quality & Guarantee
Learn about our quality standards, revision policy, and satisfaction guarantee.
Shipping & Marker Plotting
Information about digital delivery, physical plotting, and shipping options.
Technical Specifications
Technical requirements, specifications, and guidelines for submitting pattern work.
Consulting, Brand Growth & Partnerships
Explore consulting services, brand development support, and partnership opportunities.
Customer Support & Account Management
Get help with your account, billing, and support requests.
Still can't find what you need?
Our support team is ready to help with any questions about our pattern making services.